Privacy Policy

At HAZE WEAR, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or place an order, in accordance with applicable privacy requirements in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).

1. Information We Collect

When you shop with HAZE WEAR or interact with our website, we may collect information such as:

Full name
Phone number
Email address
Shipping and billing address
Order details, including products, sizes, and colors
Payment and transaction information
Website usage information, such as device type, IP address, browser information, and cookie activity

Payment information is processed securely through our third-party payment providers. We do not store your complete card details on our website.

2. How We Use Your Information

We may use your information to:

Process, confirm, and deliver your orders
Send order and shipping updates
Provide customer support
Handle returns, exchanges, and refunds
Improve our website and shopping experience
Understand website performance and customer activity
Send marketing updates, offers, and new-drop announcements where permitted and, where required, with your consent
Meet applicable legal and regulatory requirements

We only use your information for legitimate purposes related to operating and improving HAZE WEAR.

3. Sharing Your Information

To provide our services, we may share necessary information with trusted service providers, including:

Shipping and delivery companies to fulfill your order
Payment providers to securely process transactions
Technology and website providers for hosting, analytics, and store operations

We only share information that is reasonably necessary for these services.

We do not sell or rent your personal information to third parties for their own marketing purposes.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your shopping cart, understand website performance, and improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system can guarantee 100% security, and we continuously work to maintain appropriate safeguards for your information.

6. Data Retention

We retain your personal information for as long as reasonably necessary to provide our services and maintain your relationship with HAZE WEAR.

Certain information may be retained for longer where required by applicable legal, accounting, or regulatory requirements.

When information is no longer required, we take appropriate steps to delete it or anonymize it where applicable.

7. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:

Request access to your personal information
Request correction or updating of inaccurate information
Request deletion of your personal information where legally permitted
Withdraw consent for marketing communications at any time

To exercise your privacy rights or ask any questions about how your information is handled, contact us through our official channels:

Instagram: @hazewear.sa
TikTok: @hazewear.sa

8. Marketing Communications

If you receive marketing communications from HAZE WEAR, you can choose to unsubscribe at any time.

Unsubscribing from marketing messages will not affect important communications related to your orders, payments, shipping, or customer service.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable legal requirements.

Any updates will be published on this page with the relevant updated date.

10. Contact Us

If you have any questions or concerns regarding your privacy or personal information, we're here to help.