TERMS OF SERVICE POLICY

Terms of Service

Welcome to HAZE WEAR. By accessing our website or placing an order, you agree to these Terms of Service.

Please read them carefully before completing your purchase.

1. About HAZE WEAR

HAZE WEAR is an online fashion store offering clothing, footwear, and accessories.

These Terms apply to all visitors and customers using our website or purchasing from HAZE WEAR.

2. Orders

When you place an order, you agree that the information provided is accurate and complete, including your:

  • Full name

  • Phone number

  • Shipping address

  • Email address

  • Order and payment details

After placing your order, you will receive an order confirmation.

An order may be cancelled or reviewed if there is an issue with payment, product availability, incorrect information, or circumstances that prevent us from fulfilling the order.

3. Product Information

We make every effort to display our products, images, colors, sizes, and descriptions as accurately as possible.

However, slight differences in color, appearance, or sizing may occur due to screen settings, lighting, photography, or manufacturing variations.

Product availability may change without prior notice.

4. Prices & Payment

All product prices are displayed on our website at the time of purchase.

Shipping fees, if applicable, are shown during checkout before the order is completed.

We reserve the right to correct pricing, product, or promotional errors if they occur.

Payments are processed securely through the available payment providers on our website.

5. Promotions & Discounts

Any discount codes, offers, giveaways, or promotional campaigns may have specific terms and validity periods.

Promotions cannot be combined unless clearly stated.

HAZE WEAR reserves the right to modify or end a promotion when necessary.

6. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Estimated delivery time to Saudi Arabia is 1–10 business days, depending on the destination, courier, and other delivery conditions.

Once an order has been shipped, tracking information will be provided where available.

For complete details, please refer to our Shipping Policy.

7. Returns & Exchanges

Returns and exchanges are handled according to our Return & Exchange Policy.

Customers may request a return or exchange within 7 days of receiving their order, provided the applicable conditions are met.

If you receive an incorrect item or experience a manufacturing defect, please contact us within 48 hours of delivery through our official support channels.

Instagram: @hazewear.sa
TikTok: @hazewear.sa

8. Customer Responsibility

Customers are responsible for providing accurate information when placing an order.

Please make sure your:

  • Name

  • Phone number

  • Shipping address

  • Email address

are correct before completing your purchase.

HAZE WEAR is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

9. Website Use

You agree to use the HAZE WEAR website only for lawful purposes.

You may not:

  • Attempt to interfere with or damage the website

  • Use the website for fraudulent activities

  • Access areas or information that you are not authorized to access

  • Copy, reproduce, or misuse website content without permission

10. Intellectual Property

All content on the HAZE WEAR website, including:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Designs

  • Text

  • Videos

  • Website content

is owned by or licensed to HAZE WEAR unless otherwise stated.

You may not reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

11. Third-Party Services

Our website may use trusted third-party services such as payment providers, shipping companies, analytics tools, and other technology providers.

These services may have their own terms and privacy policies, which may apply when you use their services.

12. Limitation of Liability

HAZE WEAR takes reasonable steps to provide accurate product information and a reliable shopping experience.

However, we are not responsible for delays, interruptions, or circumstances beyond our reasonable control, including issues caused by shipping providers, payment providers, technical problems, or other external circumstances.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

13. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that your information may be collected and processed as described in that policy.

14. Changes to These Terms

HAZE WEAR may update these Terms of Service from time to time to reflect changes to our services, website, or applicable requirements.

Any updates will be published on this page with the relevant updated date.

15. Contact Us

If you have any questions about these Terms, your order, or our policies, we're here to help.

Instagram: @hazewear.sa
TikTok: @hazewear.sa

HAZE WEAR — Shop with confidence. 🤍